The TV is DirecTV and has tons of channels. The refrigerator is good I didn't try the microwave or the coffee maker. The only disappointment is they have no towel racks to hang your towels on. The refrigeration is very cold but can be regulated easily. Although the bathtub is slippery they have supplied a bath mat and they have grab bars on the tub in a regular not handicapped room. They have done away with the carpeting which makes sense and the floors are no tiled. Would NOT recommend this hotel to anyone. And the staff are a motley crew! Not friendly at all. So as you lay in bed you can see the big lit up hotel sign and other signs bright as a beam. There is no dark curtains to pull to cover it. The curtains on the window are sheer, I could see the parking lot through the curtains. The floors were not clean and the hallway floors looked like they haven't been vacuumed since spring. Really? The sink counter is tiny! They put your fresh towels and wash clothes on the back of the toilet bowl!! Then I go to put stuff on the night stand and found a hair on the sheets. And towel service is only after 3 days of staying. The front desk told me they may or may not come and fix it. When my husband showers, there is no where to put my towel. I called the desk and asked if they could come fix it, as there is no place to hang your towel, except on the shower.

We got into our room and first thing went into the bathroom and the towel bar was missing off the end bars.

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort.

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